
Hsieh confesses that, as a child growing up in Marin County, Calif., he was perhaps not always a model student. Hsieh's account of his life so far-so did his own low threshold for boredom and shrewd business sense. In "Delivering Happiness," Tony Hsieh, the 36-year-old founder and chief executive of Zappos, says that he had an epiphany at a party when a mysterious woman whispered: "Envision, create and believe in your own universe, and the universe will form around you." The message seemed to help, but-to judge by Mr.

As a precondition of the deal with the online megaretailer, Zappos sought to keep its brand and corporate culture, as well as retain its way of doing business, according to Zappos CEO Tony Hsieh, who says Amazon's Jeff Bezos has yet to visit headquarters.
